The concept of this site is "do it yourself and save" and to that end we have provided the information below to help you do the job right. This is a custom product and therefore CANNOT be returned for reasons other than warranty repair and service. Should you have questions or concerns please call us at 1-888-660-2546 or use our online contact form before you order. We're here to help - because no one wins when the job isn't done right the first time.

Roller Shades are leveled and weighted in the factory. When installed level, the fabric will not skew when raised. If the head rail is not installed level, skewing can occur that can damage the edge of the fabric. Be sure to follow the installation instructions carefully to ensure balanced operation.